Privacy Policy:

Privacy Policy for BlankSlate
 

Effective Date: 30/01/2025
 

BlankSlate ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you engage with our services, which include bespoke independent peer support, counselling, and networking opportunities for individuals, families, and households with complex barriers to social or economic engagement.
 

Please read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we will treat it.
 

1. Information We Collect:
 

We may collect and process the following types of personal information:
 

• Personal Identification Information: Name, contact details (email address, phone number), postal address, demographic information. 
• Sensitive Information: Health-related information, including physical or mental health conditions, if relevant to the services you seek. This information will only be collected where necessary and with your explicit consent. 
• Service Usage Information: Data relating to your interaction with our services, including how you access our website or platform, the programs you participate in, and any communication you have with our team. 
• Family and Household Information: If relevant, details regarding household circumstances, family support needs, or the social or economic barriers you or your household faces. 

2. How We Use Your Information:
 

We may use your personal information for the following purposes:

• To provide bespoke peer support, counselling, and networking opportunities tailored to your individual or family needs. 
• To assess your eligibility for specific services. 
• To communicate with you about the services we offer, including information about new initiatives or changes. 
• To improve our services based on feedback and usage patterns. 
• To meet legal obligations and for regulatory or compliance purposes. 

We will only use sensitive information, such as health data, with your explicit consent and will ensure it is used strictly for the purposes outlined above.
 

3. How We Share Your Information:

We are committed to keeping your information confidential. We will not share your personal information with third parties, except in the following circumstances:

• With your consent: If you consent to sharing your information with specific third parties, we will only share the information necessary to provide the relevant service. 
• To comply with legal obligations: If required by law, we may disclose your information to regulatory authorities or law enforcement agencies. 
• Service Providers: We may need to share your data with third-party service providers (such as IT support or data storage) who assist us in delivering our services. These providers are required to process your data in compliance with applicable privacy laws. 
   

4. How We Protect Your Information:

We take the security of your personal information seriously. We have implemented appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.
 

5. Your Rights:

You have the following rights regarding your personal information:

• Access: You have the right to request access to the personal information we hold about you. 
• Correction: If you believe the personal information we hold is inaccurate or incomplete, you have the right to request correction. 
• Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions. 
• Restriction: You can ask us to restrict the processing of your personal information under certain conditions. 
• Data Portability: You may request a copy of your personal data in a commonly used, machine-readable format to transfer to another service provider. 
• Objection: You have the right to object to certain processing activities, such as direct marketing or profiling. 

If you wish to exercise any of these rights, please contact us using the details below.
 

6. Retention of Your Information:

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law or our regulatory obligations.
 

7. Cookies:

Our website may use cookies to improve user experience. Cookies are small files that are stored on your device and help us analyse site traffic and personalize your experience. You can control the use of cookies through your browser settings. However, disabling cookies may impact the functionality of our website.
 

8. Changes to This Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or for other operational, legal, or regulatory reasons. When we update this policy, we will notify you by updating the effective date at the top of this page.
 

9. Contact Us:

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights, please contact us at:

BlankSlate
www.blank-slate.co.uk
info@blank-slate.co.uk


 

By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy.

Thank you for trusting us with your personal information.